FCL Solutions Platform
What are tags?
A tag is a descriptive term that you assign to an item, such as a blog or wiki, to categorize it by subject or that you assign to people to categorize them by skill. Categorizing things and people makes them easier to find later, and makes it easier for others to discover information when searching by tag.
When creating a tag:
Specify the tag as a single word only; tags cannot contain spaces. They can contain characters such as an underscore (_) or at sign (@).
For example, you can use follow_up, follow-up, and followup as tags, but not follow up.
The letters comprising a tag are saved as all lowercase letters. If you add a tag that contains uppercase letters, then the letters are converted to lowercase when the tag is added.
To add multiple tags, type a comma or leave a space between each tag.
The tags that you add to items, entries, and people are automatically added to the tag collection, and become visible to others.
People can only see tags that are associated with items to which they have access. If you add a tag to a private entry, for example, the tag is added to your tag collection, but is not visible in anyone else's tag collection.
What is a tag collection?
As you and others add tags to items, entries, and profiles, the tags are automatically added to an organization-wide collection of tags. You can click a tag from the tag collection to find information related to it.
The tag collection displays the tags assigned to items available to you in the current context. When you are looking at a list of your activities, for example, the tag collection displays the tags assigned to each activity. When you open one of the activities, the collection changes to display the tags assigned to the entries within that activity. The tag collection only displays the tags associated with items or entries to which you have access.
The tag collection is refreshed periodically; it can take up to 20 minutes for tag changes to be displayed. Therefore, when you add a tag to an item, you might not see it listed in the tag collection immediately.
Changing the display
You can select to display the tags in the collection in either of the following ways:
A tag cloud visualizes the popularity of the tags in the collection by grouping the tags together and displaying the most frequently used tags in larger, darker text and less often used tags in smaller, lighter text. The tag cloud displays up to 50 tags.
A tag list displays the tags in a list starting with the most popular tags. This style collection displays only the 10 most popular tags.
Using the tag collection
To find an item, such as an activity or blog entry by tag, complete the following steps:
Open the view that contains the type of items that you want to find.
Click a tag from the tag collection.
This action limits the number of items that are displayed to include only those that have the selected tag associated with them.
To narrow the list further, click another tag from the Related Tags section.
This action filters the list of items that are displayed to include only those that have both tags associated with them.
To return to the full collection, click the current view or tab link.
Searching for a specific tag
If you are looking for a tag that is not displayed in the collection, search for it by clicking Find a tag, entering the tag name in the search field, and then clicking the search icon.
This feature is not available in all tag collections. For example, you cannot search for a specific tag from the tag cloud on the Search results page.
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